This is a courtesy to other patients who are waiting for appointments and to keep our patient fees as reasonable as possible. We appreciate your understanding with regards to this matter.
Should you need to cancel or reschedule an appointment for any reason, we do now require and minimum 48 hours notice prior to the scheduled appointment time. If we do not receive adequate notice, there will be a $50.00 cancellation/missed appointment fee automatically applied to your account and we will not be able to to rebook your appointment or provide further treatment until this fee has been paid.
For anything we do, we can send a preauthorization to your insurance company to determine if, and how much of the treatment will be covered.
Dental check-ups allow us to evaluate the current condition of your mouth. Through the use of our digital x-rays and a visual examination, we are able to detect potential problems within the oral cavity and to formulate a treatment plan designed for your specific needs.
If you have a sensitive gag reflex, let us know. Sometimes after the local anesthetic is administered the reflex weakens. We can also give you a break during the procedure as well to relax.
We accept all forms of dental insurance such as Sunlife, Alberta Blue Cross, Great West Life and many more. We also accept Indian Affairs and Alberta Works (Alberta Dental Service Corporation). Make sure you bring in your hardcopy version of your insurance card as that is what we will enter into our system.
Before your check-up or cleaning, you don’t have to do anything fancy. We suggest that you brush and floss your teeth as you would normally do, this way we can assess how effectively you are cleaning your teeth and make suggestions if necessary.
Dental check-ups are usually done once a year to detect any subtle changes within your mouth. Dental cleaning intervals will be determined by our dental hygienist after your first hygiene appointment depending on the amount of hard deposits on your teeth. We recommend every six months for children and their teeth are changing more so than adults. We like to ensure that they are developing good oral habits to take care of their new teeth that are coming in and look for possible concerns as their adult teeth are erupting.